1. Shipping coverage
We ship throughout Mexican territory. International orders are available on request by email to [email protected].
Information
We ship throughout Mexican territory. International orders are available on request by email to [email protected].
We do not publish a fixed delivery timeframe at this time.
Shipping is charged at the DHL Express rate, which depends on the order weight and the zone of the destination state. It is calculated automatically once you enter your address and shown before payment.
Packaging conditions and the photographic record at dispatch will be published once confirmed.
Return conditions will be published once approved.
Write to [email protected] with your order number and reason so we can review the case.
Where a refund applies, card payments are returned to the original method. Cash payments made at OXXO cannot be refunded automatically by the payment processor. The remaining conditions will be published once approved.
Write to us with your order details so we can review the case.